REFUND AND RETURNS POLICY
Gary Stroud is committed to ensuring a satisfying shopping experience for all customers who purchase children’s desks and study furniture through our online store. We strive to provide a fair and transparent return and refund process for eligible orders.
By placing an order on our website, you agree to the terms set forth in this Refund and Return Policy.
�� Return Eligibility
Customers can apply for a return within 30 days of receiving their order. Return conditions are as follows:
The item must be unused and in its original packaging.
The item must be in resalable condition.
Proof of purchase (order number or receipt) is required.
Some clearance or promotional items may be marked as final sale and are not eligible for return.
�� Refund Policy
After receiving and inspecting your return, we will notify you whether your refund request has been approved.
If approved, the refund will be processed and returned to your original payment account within 3 business days.
⚠️ Clearance Notice
Due to ongoing losses, the merchant has decided to clear out inventory at a loss. During this clearance sale, items may be sold at significant discounts, and return policies may be restricted.
�� Return Shipping Costs
Unless the return is due to our error (e.g., wrong item sent or defective product), the customer may be responsible for return shipping costs.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returns without tracking information.
❗ Non-Refundable Situations
Refunds are not available in the following situations:
Items showing signs of damage caused by the customer or misuse
Items older than the 30-day return period
Clearance items marked “Final Sale”
�� Contact Us
For any questions regarding returns or refunds, please contact our customer service team:
Company: Gary Stroud
Email: gary.stroud@pippinkids.shop
Phone: 404-491-6272
Address: 5668 Wakehurst Dr, Atlanta, GA 30349
